All requests for home visits must be made before 10.30am. Visits will be done after morning surgery unless of a very urgent nature. Visits requested after 10.30am will only be dealt with that day if they are of an urgent/semi-urgent nature and will be done by the practice doctor on call. Otherwise, your own doctor will call the following working day.
If you feel your problem requires urgent attention, please make this quite clear. Do remember that in the time it takes a doctor to perform a single home visit, they could see five patients at the surgery. In all our interests, please keep house calls to a minimum. House calls can be requested by phone or by a representative calling at the surgery.